They’re fantastic to deal with. We would always recommend that other businesses give them a go because they make insurance easy

Brett Young, Director, Miraclereach Pty Ltd

You always wonder how an insurance company performs when they have to pay out. I don’t wonder any more. Ian Jones Insurance Brokers took me through the whole process and made sure I had the right settlement and in good time. It has saved me a lot of heartache and it turned out to be some great advice from Ian when I took the policy out

Dale Murley, Owner, Dale Murley Electrical Contractors

It’s great to have someone providing insurance product information with great knowledge….even better when they can spell it out to you in easy to understand terms

Brad Jones, Director, Admix Media.

We have used the services of Ian Jones Insurance Brokers for over 14 years now and have found the overall service and professionalism to be of a 1st class standard. The most important aspect we found was the speed and efficiency of claims handling and management. Highly recommended

Prof. Tim Roberts

A number of our Andersens stores currently use the services of Ian and his team and he has presented at our conferences in the past. I have found him to provide excellent advice and service at a very reasonable price

Brian Cooper, CEO, Andersens Carpets

We don't need to look around for any other insurance advice. Ian Jones Insurance Brokers instil confidence within us that negates that need and we know they have our best interests at heart

Kylie Harris, Director, Fitness Junction

It's refreshing to see someone who takes a great deal of interest in our business to ensure that they get the complete picture of what we do. Ian Jones Insurance Brokers seem to go that extra mile to make sure that we know what we have and how it needs to be protected. We would strongly recommend dealing with Ian Jones Insurance

Josh Ferris, Director, Ferris Building Pty Ltd

Thank you for your help in organising our claim in a prompt and professional manner. Your help in this matter has been most appreciated

Sharyn Filce, Office Manager, Choices Flooring Helensvale

Confidence is the one word I can describe how I feel when I want some advice from the people at Ian Jones Insurance. I have that distinct feeling that I have been given the right answer and don't need to be concerned. I just know everything's fineThank you so much for the outstanding service you have shown to us over the years we have dealt with you. I have always found you to be professional and very efficient.

Lynne Webster, Home Owner

When something goes wrong and you have that first thought, it’s not a good feeling. One call and the reassurance is a great relief, and then the claims process is aided by someone with knowledge and who is on your side. That’s why we renew every year

Peter Ryan, Ryan Signs

We have had other insurance brokers try to compete with the service that Ian Jones Insurance gives and we know we can't really replace the quality of service. The competitiveness of the premiums we pay is the cream on the cake

Andrew Pacey, Director, NTS Transport

Carmen was wonderful to deal with and, not knowing much about professional indemnity insurance I needed someone who could give me confidence in knowing that they had the right answers. 10/10

Sarah Jones, Director, Firebird ecoSultants Pty Ltd

Once I transferred my business over to FloorInsure I found that any time there was a need for contact it was met with extremely pleasant staff. The person that takes care of me is extremely hands-on, prompt and punctual. They completed my claims in an extremely short time frame when I did have them and I have no hesitation in referring FloorInsure to anyone else in need of Insurance for their Flooring business.

Bob Green, Owner, Andersens Flooring, Tweed Heads

What a pleasure to be able to comment on the outstanding difference your company has made to the management of the rather complex insurance portfolio I presented. I was shocked to find after your initial review that I had been paying some insurances for years that would never have been paid out should I have a claim and this included a house in a bushfire zone. The courteous interactions with your professional staff are always helpful, and even enjoyable. Thank you

Prof. Robert Clancy, AM

Ian Jones Insurance was able to find me insurance better suited to my circumstances and at a cheaper price than the major insurers. I also found the claims process stress-free knowing that Ian Jones Insurance are experts in their field and are less likely to be given the “run around” by insurers. I’m very happy to have swapped to Ian Jones insurance and am happy to recommend them for residential investment property insurance purposes.

Zsolt Bircsak

I have had a relationship with Ian Jones Insurance for many years now. They feel like a natural part of our business to be involved with

Mez Sheehan, Managing Director, MPM Group of Companies

Thanks so much for your prompt and professional attention, you are fantastic I was at a loss when I rang in as I am surrounded by a mountain of wet towels and rain/wind damage and you made me feel so comfortable

Jeanne Walls, J W Communications

It is with great pleasure that I advise of the professionalism of Ian Jones Insurance Brokers. Their service is of the highest quality with a big plus being the establishment of the Raymond Terrace office .Once again thank you

Bruce McVey, Director, Axies Pty Ltd

You don't usually give a great deal of thought about insurances that you have until the worst happens, then it's all you think about. The advice we get from Ian Jones Insurance Brokers makes it obvious that they have done the thinking for us. They have enabled us to recover from losses over the years that bring comfort in knowing that they have done what their catch phrase states - Cover your Assets

Sam Miranda, Sam Miranda of King Valley Pty Ltd

The people at Ian Jones Insurance Brokers will always let you know what insurances are suitable to your particular situation so at least you know what you can do about it with the right information so as we can make the right decision

Peter Sutherland, PJS Plumbing Pty Ltd

You don't usually give a great deal of thought about insurances that you have until the worst happens, then it's all you think about. The advice we get from Ian Jones Insurance Brokers makes it obvious that they have done the thinking for us. They have enabled us to recover from losses over the years that bring comfort in knowing that they have done what their catch phrase states - Cover your assets.

Sam Miranda, Sam Miranda of King Valley Pty Ltd

Our dealings over the past 20 years with Ian Jones Insurance Brokers has been completely trouble free which, to our business, is paramount. Insurance can be time consuming and one of those business transactions that requires total trust and they give us 100% confidence in their professionalism and knowledge

Dr Ed Kosy, Director, ABC Orthodontics

Over the past 17 years Ian Jones Insurance Brokers has provided us with a variety of business, motor vehicle and home insurance policies. Ian and his staff have always provided professional service and quality advice as to the most suitable policy and options relating to our needs. On the occasions when we have needed to make a claim, the service has been prompt with regular follow ups to ensure the process was moving smoothly. I have recommended Ian Jones Insurance Brokers to friends and business colleagues with full confidence and have always heard nothing but great responses from anyone who has utilised Ian and his staff for the provision of insurance services.

Geoff Grimley, Business Principal, Rapport IT Solutions

Just a quick note to say how much I appreciated the attention to my insurance renewal by your employee at Raymond Terrace office, Kai Cameron. It was only a matter of hours before he got back to me with a better price for my house and contents insurance which I was pleased to accept. I just wanted to tell you that I found Kai to be a very pleasant and professional, a credit to your office.

Andrea Waddell

To have had an insurance claim and not have the need to worry and just get on with business is the only thing I need to say about having our business insured with Ian Jones Insurance Brokers. They give 100% attention to their claims service

Bill Quirk, Borelli Quirk Real Estate

I hate insurance and hate paying for it, but Ian Jones Insurance Brokers somehow seems to make it a somewhat more pleasurable pain

David Barnett, Owner, Our Town Body Repairs

Insurance is a difficult and complex part of running a business so getting someone who can give good sound advice is paramount. The team at Ian Jones Insurance Brokers break down the walls and communicate their profession in our language. A pleasure to deal with, not only from our perspective but also from those mutual clients that we know who use their services

Vincent Heufel, Director, Heufel Partners Business Advisors Pty Ltd

What a surprise to have an Insurance Broker like “Ian Jones” where the executives actually take ownership of an insurance claim, process the claim efficiently and have you feeling comfortable about the whole business. Well done.

John Davies, Morayfield Carpet Call

Ian and his highly professional team have looked after our group insurances since 1999 and we have found them to be consistently easy to deal with and have earned our trust, 100%. They have always given the right advise and make the whole insurance process seem effortless, which, given the complexities of our business, is a great advantage

Michael Coleman, Director, Coleman Group Australia Pty Ltd and Mayo Civil Pty Ltd,

Carmen, I appreciate all your help. I must say since I've had all my insurances with you, how happy I am with the service provided. You always do a great job. Many thanks

Dietmar Lederwasch

Every time we need to call and get some insurance advice or assistance, we get the answer to what we need to know, efficiently and in a courteous, friendly and professional manner. That's why we have insured our business and other assets with Ian Jones Insurance Brokers for the past 10 years

Craig Young, Director, Windsor Products Pty Ltd

We have had an ongoing relationship with Ian Jones Insurance for some years now. The reason we continue to do business with the company is because we are impressed with the high service level, the speed at which the quotes are produced, the competitive pricing and the assistance that is provided. Our current account executive, Amy Thompson, embodies all of these qualities and is a joy to deal with on every occasion

Annette and Andrew Metcalf

We were delighted with the service we got from Kai at FloorInsure Insurance. Not only was everything dealt with promptly and efficiently but we saved a lot of money as well. We would recommend them to anyone and look forward to a long association with this company

Eileen McIntosh, Chaz Floors and Blinds

Many thanks Kai. As always, I really appreciate your quick response and assistance with anything to do with our Insurance. For that reason alone, we would never change Insurance Companies.

Eileen McIntosh, Coastal Flooring Xtra

Every time we need to call we get the answer to what we need to know, efficiently and in a courteous and friendly manner

Ron Bower, Ron Bower Automotive