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Poolwerx Services

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Poolwerx - Authorised pool robot repairers Authorised Pool Robot Repairs Poolwerx is proud to have Franchise Partners and pool service teams that are certified in Maytronics and Dolphin robot repairs.To become an authorised repairer, our pool technicians must undergo training and certification programs provided by the manufacturer (Maytronics) to ensure that they have the necessary knowledge and skills to diagnose and fix issues with pool cleaning robots. Whenever you see this badge at your local Poolwerx, you can know and trust that they have undergone specific training to become a certified robot repair agent. The role of a Poolwerx authorised pool robot repairer includes the following:Diagnosing Problems: When a pool robot is not functioning correctly or experiencing issues, we will carefully examine and assess the device to determine the root cause of the problem. We have in-depth knowledge of the specific model and can identify technical glitches, mechanical failures, or any other issues affecting the robot’s performance. Repairing or Replacing Parts: Once the problem has been identified, Poolwerx will proceed to repair or replace the necessary parts. Poolwerx has access to genuine replacement parts provided by the manufacturer, ensuring that the robot is restored to its original functionality and performance. Conducting Maintenance and Servicing: As an authorised repairer, we can also offer routine maintenance and servicing for pool cleaning robots. This may include cleaning the robot thoroughly, inspecting its components, and conducting preventive maintenance to avoid potential issues in the future. Regular servicing helps prolong the lifespan of the robot and ensures its optimal performance. Providing Warranty Support: If the pool cleaning robot is still within its warranty period, an authorised repairer can handle warranty claims and repairs. We can liaise with the manufacturer on your behalf to validate the warranty and perform the necessary repairs or replacements covered by the warranty terms. Offering Expert Advice: In addition to repairs, our Poolwerx technicians are knowledgeable about the specific model of pool cleaning robots we service. We can provide advice on proper usage, maintenance tips, and troubleshooting techniques to help pool owners maximize the performance and longevity of their robot.Book A Robot Repair or Service  Poolwerx is a Maytronics Authorised Robot Repairer Many Poolwerx Franchise Partners have undergone training and certification and have been officially authorised and recognised by Maytronics to repair and service their pool cleaning robots. Any Poolwerx with the Authorised Robot Repair badge offers this service. * Please note that not all Poolwerx locations currently offer repairs. Being a Maytronics Dolphin authorised pool robot repairer signifies that the repairer has met certain criteria set by Maytronics and has undergone training and certification programs provided by the company. These pool robot repairers have the necessary knowledge, skills, and access to genuine Maytronics replacement parts to perform repairs, maintenance, and warranty services on Maytronics pool cleaning robots. When you choose a Maytronics pool robot repairer, you can expect the following: Authorised repairers have in-depth knowledge of Maytronics Dolphin pool cleaning robots, including their specific models, features, and technical specifications. Poolwerx is proud to be a certified repairer and many of our pool service technicians are familiar with the inner workings of the robots and are trained to diagnose and repair any issues effectively.Poolwerx Uses Genuine Parts: The benefit of Poolwerx being a Maytronics robot repairer is that we have access to authentic Maytronics replacement parts. This ensures that any parts replaced during the repair process are of high quality and compatible with the specific model of the pool cleaning robot, maintaining its performance and functionality. Warranty Compliance: If your Maytronics pool cleaning robot is still within its warranty period, choosing an qualified robot repairer, such as Poolwerx ensures that the repairs are performed according to Maytronics’ warranty guidelines. This helps to maintain the validity of the warranty coverage. Guarenteed Quality Service: Certified robot repairers, such as Poolwerx are committed to providing quality service and customer satisfaction. We aim to deliver efficient repairs, thorough maintenance, and professional assistance to ensure that your Maytronics pool cleaning robot performs optimally.Choosing an authorised pool robot repairer can help pool owners maintain their warranty coverage, receive reliable repairs, have access to genuine parts needed to ensure high-quality repairs and maintenance and can ensure that your pool cleaning robot continues to operate effectively. Book A Robot Repair or Service  Book Your Robot Repair: ** Please note, that not all Poolwerx locations currently offer robot repairs. Full Name* Address*Email* Phone Number* I would like a... Pool Service Book a Robot Demo Quote Emergency Repair Water Test Call Back Ask A Question Which service were you after?*(eg. One-Time Pool Clean)A Guide For New Pool OwnersAuthorised Pool Robot RepairsGreen Pool CleaningSwimming Pool and Spa Equipment RepairPool HeatingSeasonal Pool Maintenance ChecksOne-Time Pool ServicePool Drain and Clean ServicePool Cleaning ServicesSpa Drain and CleanSpa Repairs and ServicingPool Equipment ReplacementPre/Post Pool Party Cleaning ServicesPool System UpgradesPool Light Installation and ReplacementPre-Purchase Pool InspectionHoliday Pool ServicePool Filter CheckOtherCan't decide? Click here for more details.What would you like a quote for?*Select an OptionPool or Spa Maintenance & ServicingPool Product, Equipment or AccessoryPool Equipment InstallationPool Equipment QuotePool Equipment RepairOtherWhat Pool Robot Are You Interested In?* Please tell us the average dimensions of your pool so we can give you the best possible advice. Learn how to measure your pool herePool Length (metres)Pool Width (metres)Deep End Depth (metres)What Pool Lining Do You Have?* Is Your Pool Above Ground or Inground?* HiddenPool Volume (Litres)HiddenPreferred Date: DD slash MM slash YYYY HiddenPreferred Time: Tell us more, or ask a questionUpload a Photo (optional) Drop files here or Select files Accepted file types: jpg, jpeg, png, Max. file size: 15 MB. Hidden I agree to be contacted by Poolwerx I agree for Poolwerx to keep me informed about promotions, news & tips to keep my pool healthy and events relevant to me. My personal details will be secure as per Poolwerx Privacy Policy. 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Why Choose Poolwerx

We help keep your pool and spa healthy and clean so you can enjoy it whenever you feel like taking a dip. Our fully-trained pool maintenance technicians have the expertise to assist you with all your cleaning needs.

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Brisbane Heat Welcome Poolwerx

  Poolwerx is proud to announce it has joined Brisbane Heat as an Official Partner where the brand will be seen across major in-stadium LED signage and the Heat’s social media channels and website. The Brisbane Heat compete in Australia’s domestic Twenty20 cricket league – The Big Bash League and are committed to inspiring the next generation of cricket players and growing grassroots participation in the sport. Brisbane Heat CEO Terry Svenson welcomed Poolwerx as their newest partner. “There are some great synergies between Poolwerx and the Brisbane Heat and we are proud to welcome the team on board. As a Queensland-born organisation performing on the national and international stage and with a focus on summer and families, we see a great correlation to the Brisbane Heat and our purpose of Bringing Families Together.” “The Big Bash League and families enjoying time in the pool are synonymous with summer in Queensland and Australia, and we are excited to work with Poolwerx to grow their brand and profile among our fanbase and followers for what promises to be a huge BBL season.”  Poolwerx CEO, Nic Brill shared that the brand was equally as excited to join forces with the BBL team ahead of a big year for both Brisbane Heat Welcome Poolwerx As Official Partner for 2024 entities. “We are looking forward to embarking on a new partnership with Brisbane Heat as we continue to weave ourselves into the fabric of the great Australian summer lifestyle.” “Brisbane Heat is a formidable force in the Australian sporting landscape and we are eager to align with a brand that shares our passion for creating family memories and daring to succeed. It’s a partnership fueled by the energy of summer, bringing families together in the heat of the season, both on and off the field.” Make sure you follow Poolwerx socials to learn more about how you can win great prizes as part of our Big Splash League competition.

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Poolwerx Sponsor the brisbane heat

Pool Safety Checklist

Pool safety is something we are very passionate about at Poolwerx. We want to put an end to childhood drowning for good. This handy checklist helps you ensure your pool is safe for your kids.

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poolwerx summer safety checklist

Everything You Need To Know About Pool Salt

During hot weather and the Summer months when your pool is used more frequently, the significance of pool salt becomes even more apparent. It acts as a stabilising agent, helps to control alkalinity levels, keeps your pool’s pH in check and prevents wild fluctuations in your waters pH balance. High-quality salt, like that recommended by Poolwerx, is your ally in achieving optimal water balance, safeguarding against corrosion, and ensuring the comfort of swimmers. Watch our video below to learn about pool salt and discover which type suits your pool best with Poolwerx. We delve into the fundamentals of pool salt, shedding light on how it not only enhances your pool but also the benefits and advantages of opting for quality salt, rather than cheap pool salt. Subscribe to our channel for more Pool Tips and regular how-to videosTimestamps: 00:10 What is Pool salt? 00:39 The best Pool salt options Pool salt, primarily sodium chloride, acts as a vital component in maintaining your pool’s balance and ensuring optimal water quality. It plays a pivotal role in stabilising the pool’s chemistry, particularly during scorching Australian summers, high bather loads, and fluctuating alkalinity levels. Hot Weather = Evaporation: As the the weather warms up, so does the importance of pool salt. During hot weather and Summer months, pool water is susceptible to rapid evaporation, leading to an increase in salinity levels. Properly balanced pool salt acts as a natural buffer, preventing fluctuations in pH levels and maintaining water balance and pH. Increased Bather Load: When friends and family gather for a refreshing swim, your pool faces increased bather load. High-quality pool salt not only preserves water clarity but also facilitates the effectiveness of chlorine, ensuring it efficiently combats contaminants brought in by swimmers. Pool Alkalinity: Maintaining the correct alkalinity range is crucial for preventing pH fluctuations. Pool salt stabilises alkalinity, guarding your pool against potential corrosion, scaling, or cloudy water issues. At Poolwerx, we’re committed to providing Australian pool owners with the knowledge, products and advice needed to keep your pool in peak swimming condition. With over 30 years of experience, Poolwerx is the largest pool retail and service business in Australia and New Zealand. Visit our blog to see learn how to ensure your pool can be ready for storm season or learn about alternatives to pool salt – such as the benefits of pool minerals. Subscribe to our channel for more Pool Tips and regular how-to videos, ensuring your pool stays crystal clear and inviting all year round. Discover the vital role of pool salt in maintaining a crystal-clear swimming pool. Contact your local Poolwerx to learn more, or to stock up on pool salt before Summer.

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importance of pool salt

Pool Blankets and Solar Pool Covers: Why They Are Important

In the scorching Australian heat, your pool can lose a significant amount of water through evaporation. This is where pool covers and blankets step in as a crucial piece of pool equipment. These ingenious additions serve as effective barriers and can significantly help in reducing water loss due to evaporation. With El Niño weather patterns looming, it’s more crucial than ever to conserve water. By investing in a high-quality pool cover or blanket, you not only slash your water bills but also contribute to the conservation efforts vital for our arid climate. But the benefits don’t stop there. These covers act as a shield, preventing debris and leaves from tarnishing or staining your pool floor and lining. This means less time spent on cleaning and more time enjoying your pool. Additionally, by reducing the exposure of your pool water to direct sunlight, these covers inhibit algae growth, minimising the need for excessive chemical treatments. This not only saves you money on chemicals but also promotes a healthier, eco-friendly approach to pool maintenance. What Are The Different Types Of Pool Covers? At Poolwerx, we stock a range of Solar Pool Covers, Thermal Pool Covers, and Leaf and Debris Covers. Our Poolwerx service experts can provide advice on which will be most suitable for you and your pool’s requirements.Solar Pool Covers harness the power of the Aussie sun, not only conserving water but also efficiently heating your pool, extending your swimming season well into the cooler months. Thermal Pool Covers provide excellent insulation, trapping the warmth generated during the day and retaining it throughout the night, ensuring your pool remains inviting no matter the outside temperature. Leaf and Debris Covers act as a protective shield, preventing unwanted debris from tarnishing your pool’s appearance, reducing cleaning time significantly.Incorporating these covers and blankets into your pool maintenance routine is a small step that makes a significant impact. Not only do they save you time and money, but you’ll be well-equipped to face the heat, conserving water, reducing chemicals, and ensuring your pool is ready to be enjoyed throughout a scorching Aussie summer. Find out all you need to know about Solar Pool Covers, Thermal Pool Covers and Leaf and Debris Covers by watching the video below:

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Benefits of Pool Mineralisation

Pool Minerals, Magnesium Pools and Pool Mineral Systems can be a great option for your healthy swimming pool. In the video below, we take a deeper dive into pool minerals and their benefits and differences to salt water pools.

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benefits of mineral pools

5 Reasons to Use a Pool Blanket Year-Round

One of the simplest ways to save money on your pool is to invest in a pool blanket. Some pool owners only use their pool blanket during the cooler months, but there are plenty of advantages for using them throughout the whole year.

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5 reasons to use a pool blanket or pool cover

Which Pool Cover Is Right For You?

As a pool owner, there’s a lot of pool equipment out there that you could use to benefit your pool and enhance your swimming experience. Of course, everyone’s pool needs are different and determining what is best for your pool environment can be challenging. But one of the items we think a pool ‘must have’ in terms of its overall return on investment is a pool cover, sometimes known as a pool blanket. The right pool cover or blanket can help you save your water while reducing costs associated with energy, chemicals, and cleaning. This is not only great news for pool owners, it’s great news for the environment too. Let’s investigate this further.

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Poolwerx Franchising team in Australia - franchise with Poolwerx

Franchise Opportunities

With our ongoing training, consistent support, group purchasing power, extensive marketing programs, and brand power, franchising the Poolwerx way offers you a clear path to business success. Open a new franchise, buy an existing one or convert your business to the Poolwerx brand.

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John OBrien - CEO Poolwerx

We create healthy, safe and fun pool-side memories for families and friends. We also help our Franchise Partners fulfil their family dreams from the business they create.

John O'Brien Poolwerx Executive Director & Founder
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