Anwar Ul Haq

Anwar Ul Haq

Melbourne, Victoria, Australia
2K followers 500+ connections

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About

Results-driven Business Analyst and Service Delivery Improvement Lead, holding a formal qualification and specializing in Power Platform, Solution Design, and SharePoint integration. Adept at cultivating synergy between business and technology spheres, I excel in streamlining project implementation, reducing costs, and ensuring clarity, order, and alignment. Leveraging my technical acumen, I've successfully navigated diverse industries such as Telecommunications, Government, Finance, Transportation, and Not-for-profit Organizations. Renowned for my adaptability, I thrive in steering complex projects and teams towards success. My expertise extends to breaking down projects into manageable tasks, consistently achieving organizational objectives within specified budgets and timelines. Proficient in a range of project management methodologies, including PM, Six Sigma, ITIL, Agile SCRUM, and Waterfall, I bring a strategic and comprehensive approach to every project.

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Activity

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Experience

  • Blue Connections IT Graphic

    Blue Connections IT

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    Melbourne, Australia

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    Melbourne, Australia

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    Melbourne, Australia

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    Melbourne Area, Australia

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    U.S.

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    Iraq

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Education

  • Graphic

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    Activities and Societies: Class Representative throughout.

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    Activities and Societies: All rounder in sports and science and technology competitions.

Licenses & Certifications

Volunteer Experience

  • IT Business Analyst

    U.S. Department of State IRAQ

    - 5 months

    Science and Technology

    •Assisting Information Technology (IT) Support services including automating processes.

    •Responsible for developing SOP’s / SLA Documents for knowledge management and references for the team.

    •Responsible for network diagrams/typologies and documentation.

    •To support 50 new staff arrival from another consulate. Facilitating workplace, laying cables, installation of equipment such as printers, digital scanners, plotters, telephone equipment, creating user accounts, establish…

    •Assisting Information Technology (IT) Support services including automating processes.

    •Responsible for developing SOP’s / SLA Documents for knowledge management and references for the team.

    •Responsible for network diagrams/typologies and documentation.

    •To support 50 new staff arrival from another consulate. Facilitating workplace, laying cables, installation of equipment such as printers, digital scanners, plotters, telephone equipment, creating user accounts, establish fiber optic connectivity, configure switches, installation of all necessary hardware and software’s for smooth transition.

    •Responsible for automation of special movement mission critical request process that proved to be a very effective and efficient solution for tracking mission critical movement requests.

Courses

  • A Manager’s guide to Project Management (6th Feb to 10th Feb 2008)

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  • Act Workshop (4th Dec to 11th Dec 2005)

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  • BSR - Special Security and Antiterrorist Driving Course (16th to 17th April, 2012)

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  • Business Process Management (29th Aug to 30th Aug 2005)

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  • Conflict Management

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  • Desktop Publishing (1st Apr to 1st Jun 1999)

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  • FACT - Foreign Affairs Counter Threat Training Course (16th to 20th April 2012)

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  • Flash MX and Power point (12th Jun to 15th Jun 2006)

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  • IFIT - Iraq Field Immersion Training Course (30th Apr to 1st May, 2012)

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  • IFT - Iraq Familiarization Course (23rd to 27th April, 2012)

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  • Introduction to Modern Telecoms (7th Nov to 8th Nov 2006)

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  • Introduction to Project Management (17th Apr to 22nd Apr 2006)

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  • K2 BlackPearl & Smartforms

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  • Microsoft Official Curriculum (50064B) Advance SharePoint Development (19th May to 23rd May 2009)

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  • Microsoft Official Curriculum (6214A) Effective Team Development using Visual Studio Team System (25th Mar to 27th Mar 2009)

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  • Microsoft Official Curriculum (6231) Maintaining MS SQL Server 2008 (29th Dec to 2nd Jan 2009)

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  • Microsoft Official Curriculum VB .NET with AJAX crash course for beginners (29th Dec to 30th Dec 2008)

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  • Microsoft Project 2003 (18th Apr to 3rd May 2005)

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  • Monitoring and Evaluation of Projects (25th Apr to 27th Apr 2006)

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  • NGOSS/eTOM Fundamentals (25th Feb 2009)

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  • Quality Management Workshop (30th August to 3rd September, 2010)

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  • SharePoint 2010 – Business Process Automation (5th to 7th, March, 2013)

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  • SharePoint 2010 – Business Users (22nd February, 2013)

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  • SharePoint 2010 – Site Owners (26th to 28th February, 2013)

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  • Six Sigma (28th to 29th Sept 2009)

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  • Team Building

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  • Training & Presentation Skills (28th Jul to 30th Jul 2014)

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  • Training Tradecraft (TRAIN THE TRAINER) (12th to 16th September, 2011)

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  • Workshop on Entrepreneurship (28th Mar 2008)

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  • Workshop on Project Management Office (2nd Feb 2008)

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Projects

  • SharePoint 2010 Migration Project

    Content Migration, Workflow testing before migration.

  • Quality Management - CMI (Collaborative Management Initiative)

    Successfully Implemented CMI Project. Improved service standard from 45% to 94%

  • Service Catalog - Service Desk

    Successfully implemented the Service Desk and Prepared the Service Catalog for IT

  • Oracle HRMS Migration

    Successfully migrated the whole project life cycle from user requirement gathering, elicitation till user acceptance testing. HRMS was migrated to another human resource management solution HITS.

  • SharePoint Deployment

    Succesfully implemented SharePoint Intranet for the largest telecom operator in SCA Region. Managed the complete life cycle i-e from gathering user requirement, feasibility analysis, elicitation and user acceptance testing and finally the end user training's.

Languages

  • English

    Native or bilingual proficiency

  • Urdu

    Native or bilingual proficiency

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