03/16/2010 There is nothing new in sending an unexpected card to a customer. Many business owners all over the world have maintained great relationships with their customers by simply letting them know they are thinking of them by sending a birthday or welcome card in the mail.
However, for City Clinic, buying, hand writing and mailing 100's of birthday cards each week, was always going to be difficult. Outsourcing to a service provider or agency was not an option given the need for privacy.
Afer a series of tests with a small group of patients City Clinic signed with Send Gift Cards Australia, the Australian Distributors for SendOutCards which has a unique, cost effective and secure system to mail real cards to large numbers of people just prior their birth date. Each card is personalised and signed before being placed into a stamped envelope and mailed.
Practice Manager, Rochelle Starr says the reaction from the small amount of patients we test mailed was fantastic which reinforced the decision to sign with Send Gift Cards.
Sydney CBD Sports Injury, Fitness & Health Management CentresWinner 2009 Sydney Business Awards. Established in 1998 City Clinic was one of Sydney's first injury specific multidisciplinary centres for Sports and Workplace Injury, including a fully equipped Pilates Studio, all in one location.Ou…