Remote & On Site Small Business Technology Support

We provide quality, timely support covering Networks (Wi-Fi, LAN & WAN),Infrastructure, server, office and cloud migrations.

We provide a free IT support consultation to evaluate your requirements, future growth and budget so we can define a package that fits your business, nothing more, nothing less.

We align ourselves with best of breed small business technology

ONGOING IT SUPPORT FOR SMALL BUSINESS

Once you have reached your technology utopia, we define service levels to meet your expectations.

We can offer network and application monitoring solutions that predict problems before you see the consequences. Imagine – we call you BEFORE you notice the problems!

You can engage us to perform a back up restoration audit or even review your telco spend for potential savings. Our IT support is tailored to meet your KPIs.

We can even manage your current and future business IT support needs ongoing either through individual call-out or a block time hours agreement.

HOW OUR BUSINESS IT SUPPORT WORKS

Giving you IT peace of mind.

Once we receive your call, one of our friendly IT technicians can assess your IT service needs over the phone using our remote IT support software. If the issue can’t be resolved via remote IT services, we can come to your business premises providing responsive on-site IT support.

Our on-site business IT support covers the Sydney CBD, and surrounding suburbs from Ryde to Newtown and out to the Eastern Suburbs. Contact us for the full service area.

Call us now on 1300 01 96 96 and have a friendly chat or we can come to you for an informal coffee and discuss where we can help with your small business IT support in Sydney.

Small Business IT Support Services

Small business IT support has changed as technology and outsourcing have evolved.

Server Support

More than just install, repair, patching, updates and upgrade planning, Sydney IT Assist’s skilled technicians can also monitor just about every part of your critical network devices and infrastructure.

All too often, businesses put their networks, servers and data at risk by not managing them properly. Sydney IT Assist knows how to set up, care for and maintain your vital systems, because quickly detecting a problem means fixes occur just as rapidly – reducing costly downtime and lost profits.

Cloud Backups & Migration

Getting your flexible cloud services, backups and migration right is crucial to your organisation – and Sydney IT Assist has the knowledge to guide you to wise decisions.

These days, the cloud gives small business so much flexibility, but switching your backups and moving those files and databases can be stressful. Sydney IT Assist helps you do reliable and secure cloud backup & migration effortlessly, supporting you every step of the way.

IT Security

Ransomware is far too prevalent these days and can be crippling to small business. It’s crucial to have the right antivirus software, an up-to-date plan for how to deal with ransomware & malware problems, and a supportive team behind you who can calmly and quickly react whilst limiting the damage.

Our Managed Anti-Virus platform reports back to our cloud host daily, on your scan results, enabling instant response to any emerging issues

Wifi & Computer Network Support

Computer networking is complex – whether it’s installing Wi-Fi, getting better Wi-Fi coverage, configuring a firewall or just general network troubleshooting.

Sydney IT Assist can help you navigate this fast-moving world. Most small businesses now depend heavily on networks – whether it’s a basic LAN design or a complex VPN WAN link to the cloud. No matter what your small business requires, Sydney IT Assist specialises in computer network support, including the setting up, maintenance and repairs of wireless networks.

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Ongoing IT Support helping companies grow

Here at Sydney IT Assist, we can engage by advising on emerging technology and where there is use potential for your business.

“Gavin at Sydney IT Assist has been vital to the smooth operation of our IT infrastructure. Gavin has always been responsive and I have had no hesitation in recommending him to friends and peers.”

Chris QVG Capital

"Sydney IT was referred to us to set up our business and ongoing needs. It has been a pleasure working with Gavin, he has been incredibly professional, efficient and pro-active in his dealings with us and would highly recommend him. We look forward to enjoying a long-standing working relationship with Sydney IT."

Mary-Ann 1851 Capital

"I highly recommend Gavin, who has a genuine passion for his work. I have been completely satisfied with his service and is a pleasure to communicate with."

Linda Hello Auntie Group

"For a small business like ours, IT solutions are not our specialty; Gavin has been a huge support for us allowing us to focus on what we do best. He is so proactive, knowledgeable, professional and solutions-oriented, especially when it comes to emergencies but also with any day to day issues. We strongly recommend Gavin as a trusted IT partner."

Miguel La La Land

"Sydney IT are professional and provide us with practical solutions for our business. They manage our day to day IT support and no challenge is ever too much to handle. All issues are handled in a timely manner."

Susan Explore & Develop

"I have been using Gavin and his team at Sydney Assist IT and no problem is too difficult for them to solve. I would recommend their services to anyone looking for IT Services."

Anthony Bean Project Management & Design

"Mecone started working with Gavin after our small company had grown rapidly and our IT infrastructure was not appropriate for the needs of our growing organisation. Gavin has worked calmly and patiently to assist us to set up proper IT infrastructure to serve a company with now four separate offices."

Kate mecone

We would have no hesitation in highly recommending your services to other firms or businesses should they be looking for someone extremely reliable and trustworthy. Thank you Gavin for looking after us so well and your continuing support.

Patricia James Legal

Contact Us now!

Maybe your current MSP isn’t delivering, or you are simply just not feeling the love anymore, call us and start a new relationship with someone who cares about responsive professional I.T. Support.

1300 01 96 96

info@sydneyITassist.com.au