Major win the little guy. Big4 banks shifts to resolving at IDR after Claimo wins!
Major Bank Shifts to Resolving at IDR! I am pleased to share some exciting news with my network. After enduring challenges for approximately 1.5 years with one of the Big4 banks, it has now begun resolving cases at the Internal Dispute Resolution (IDR) level with Claimo. This significant shift in approach is a testament to the relentless efforts and dedication of our team. Special commendations to our team members who have been exceptionally disciplined in escalating cases to the Australian Financial Complaints Authority (AFCA) throughout the past year. Their commitment has been pivotal in shaping our strategies and achieving favorable outcomes for the little guy. Nikola Araouzou team's success in winning several high level cases at the External Dispute Resolution (EDR) level has significantly influenced this positive change with the major bank. This breakthrough demonstrates that our collective persistence and teamwork can drive substantial impact. This achievement marks a turning point and reaffirms our commitment to advocating for fair resolutions. Great team effort indeed! Go team Claimo !